How does the A1 Brezžični net + TV service work?
The service works over the 4G/LTE mobile network. In order for the TV service to work, you must connect the internet modem, the set-top box and your TV set.
What can cause issues for the TV service?
The service operates flawlessly when the internet connection’s bandwidth is not overtaxed, or if network capacities are not occupied. When watching TV over a wireless internet connection, you may experience a degradation in the quality of the TV image, if you are also using the internet with other data-intensive devices or services (YouTube, watching streaming video, etc.), or when the network is generally busy.
More information regarding internet access is available in the General terms and conditions for providing electronic communication services to consumers
or General terms and conditions for providing electronic communication service to legal persons and sole proprietors
or at this address
Are the internet modem and the set-top box I received from A1 for the A1 Brezžični net + TV service mine after signing the agreement?
How can I activate the LTE-internet option for speeds of up to 40/5 Mbps?
- Set-top box: the digital set-top box you receive for watching TV content is owned by A1 and you may use it for the duration of using the TV service. If you cancel the A1 Brezžični net + TV plan, you have to return the set-top box to A1.
- Internet modem: You receive the modem when ordering the A1 Brezžični net + TV plan. If you take out a 24-month agreement, you pay €1 for the modem, and it is yours after the conclusion of the contract period. If you cancel the subscriber agreement before the expiration, you have to pay the contract fee for the modem, and the device is yours.
Register in the free Moj A1
app as a user of mobile services.
- Enter your A1 Domači net or A1 Brezžični net + TV mobile number in the “Telefonska številka” (Telephone number) field.
- Enter the PUK number of your A1 Domači net or A1 Brezžični net + TV mobile number in the “Telefonska številka” (Telephone number) field.
- Enter your selected user name, password and e-mail address.
After registering, go to the menu and under “Opcije” (Options) / "Druge opcije" (Other options) activate “LTE internet do 40/5 Mb/s” (LTE internet for speeds of up to 40/5 Mbps).
New users of A1 Brezžični net can also activate it when purchasing their plan at any point of sale
, or by calling to 040 40 40 40.
Can I test how the A1 Brezžični net + TV plan works?
Yes, you can. You can opt for the 7-day test. More about its terms and conditions is available here